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Animal Services
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Animal Services Agency

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Lost and Found

Lost Dog or Cat

If your dog/cat has gone missing or is lost, you can take the following actions:

  • Search your neighbourhood immediately.
  • Phone 311 (lost dogs) and the Winnipeg Humane Society (lost dogs and cats, 204-982-2025) with license tag/tattoo/microchip information to file a lost report.
  • Call other animal rescue shelters in the City of Winnipeg.
  • For lost dogs - visit the Animal Services Agency (operating hours).
    For lost dogs and cats - visit the Winnipeg Humane Society.
  • Post to social media:
    • For lost dogs - Post your lost dog on Winnipeg Lost Dog Alert on Facebook.
    • For lost cats - Post your lost cat on Winnipeg Lost Cat Alert & Winnipeg Missing and Found Cat Watch on Facebook.
  • Contact veterinarians in your area.
  • Put an ad in the local newspaper under Lost and Found and use social media.
  • Create a poster with your pet’s photo and post it on local bulletin boards.
  • Don’t give up. Pets have been found months after going missing.

Lost Exotic or Commercial Animal

If your exotic or commercial animal is missing or is lost, you can take the following actions:

  • Search your neighbourhood immediately.
  • Phone 311 and the Winnipeg Humane Society (204-982-2025).
  • Visit the Animal Services Agency (operating hours).

Frequently Asked Questions about a lost dog or cat

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Can I put up a lost pet poster in your building?
  • Yes. The Animal Services Agency has a bulletin board in their front lobby and you are welcome to post your lost pet poster on it.
If you find my dog, will it cost anything to get it back?
  • If your dog is wearing its valid license, and this is the first time it has been brought into the Animal Services Agency during the current licensing period, your dog will be released to you free of charge, if picked up by end of business the following day.
If my dog is at 1057 Logan – what do I need to bring to pick it up?
  • Dogs are only released to their owners. We require proof of ownership of the dog as well as your identification.
If you have a description of my dog, why do I have to come to your building to check if it is there?
  • Dog descriptions may vary so it is important that you check in person at the Animal Services Agency for your dog during kennel viewing hours. If your dog has been previously impounded during the current licensing period or does not have a valid license, impound fees will apply. If your dog does not have a valid license, you will also be required to purchase a dog license prior to your dog being released from the Animal Services Agency.
Do you have cats at the Animal Services Agency building on Logan Avenue?
  • No. The Animal Services Agency does not have kennelling facilities for cats. Contact the Winnipeg Humane Society and other rescue shelters in the City of Winnipeg to check for your lost cat.
Will it cost anything to get my cat out of the Winnipeg Humane Society?
  • Yes. The Responsible Pet Ownership By-law states that cat owners are subject to impound fees if their cat is impounded. Call the Winnipeg Humane Society for specific details on your impounded cat.
What if I suspect my dog/cat has been hit by a car?
  • You should check the local vet clinics. You should also check with Deceased Animal Pick Up by phoning 311.
What other animals do you impound at the Animal Services Agency?
  • The Animal Services Agency does, on occasion, impound animals other than dogs. Contact the Animal Services Agency at 311. The Winnipeg Humane Society is another important contact when you have lost your pet. Call their Lost and Found Line at 204-982-2025

Found Dog or Cat

Dogs:

If you have found a dog, call 311 to report it.

During regular operating hours, an Animal Services Agency Officer will be dispatched to pick up the dog. Outside of regular operating hours, call the Animal Services Agency at 311 to report the found dog and Animal Services Agency staff will respond the next business day.

Please note: The City of Winnipeg Animal Service Agency accepts only stray dogs that are found within the City of Winnipeg. If you have found a dog outside of the City of Winnipeg, contact the municipality where the dog was found or the Winnipeg Humane Society.

Cats:

If you have found a cat, contact the Winnipeg Humane Society at 204-982-2025.

Found Exotic or Commercial Animal

If you have found an exotic or commercial animal, contact the Winnipeg Humane Society at 204-982-2025.

Frequently Asked Questions about a found dog or cat

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I found a dog/cat with a tattoo. What should I do?
  • Contact 311 as they can reunite dogs and cats wearing a current license with their owner.  Dogs found in Winnipeg go the the Animal Services Agency and cats go to the Winnipeg Humane Society. 
I have found a dog and it’s in my car. Can I drop it off at the Animal Services Agency?
  • Yes - you can drop a dog off at the Animal Services Agency at 1057 Logan Avenue during regular business hours.
Can I keep the dog at my home and if someone calls you can give them my phone number?
  • This is not recommended. Dogs have a much better chance of being reunited with their owners if the Animal Services Agency is involved. Dog owners are advised when they file a lost report to come into the Animal Services Agency facility at 1057 Logan Avenue often to check for their lost dog.
Can I take the dog to the vet instead of bringing it to Animal Services?
  • No - you should contact the Animal Services Agency at 311 for the dog to be picked up by an Animal Services Agency Officer. Veterinary clinics are under no obligation to accept stray dogs.
I can’t drive all the way to your building. Where else can I take the dog?
  • Contact the Animal Services Agency at 311 and an Animal Services Officer will come to your location, during regular business hours, and pick-up the stray dog.
What am I supposed to do with a dog I find after hours?
  • Call the Animal Services Agency at 311 to report the found dog and Animal Services Agency staff will respond the next business day.
I found a dog/cat wearing license tags. Can you tell me where it lives?
  • No. That information is confidential and cannot be released. Call the Animal Services Agency at 311 and they will make contact with the owner.
Where should I take a dog that I found outside of the City of Winnipeg?
  • The City of Winnipeg Animal Services Agency only accepts stray dogs that are found within the City of Winnipeg. If you have found a dog outside of the City of Winnipeg you should contact either the municipality where the dog was found or the Winnipeg Humane Society.
Do you take any other kind of found animal at the Animal Services Agency, other than dogs?
  • When necessary, the Animal Services Agency will impound a variety of animals including exotic animals and livestock.
Can I adopt the dog I found if no one claims it?
  • Advise the Animal Services Agency when you call that you are interested in adopting the dog if it is not claimed. If the dog enters the Adoption Program, you will be contacted.
What happens to unclaimed dogs?
  • The Animal Services Agency makes every attempt to reunite dogs with their owners. When a dog is brought into the Animal Services Agency facility at 1057 Logan Avenue, they are checked for any type of identification such as dog license, tattoo, microchip.

    Dogs wearing a valid license are held for ten (10) days. All other dogs are held for three (3) days. After that time, the dog becomes the property of the City of Winnipeg. Dogs are assessed for their adoptability. If their temperament and health are good, they are placed in the Animal Services Agency Adoption Program. Unclaimed dogs from the Animal Services Agency may also be placed in adoption programs at various animal shelters throughout Winnipeg. There are times, however, that unclaimed dogs must be humanely euthanized, for health and temperament reasons.

    The Animal Services Agency does not send unclaimed dogs for research.

Found deceased dog or cat

If you have found a deceased dog or cat on public property, you can take the following actions:

  • Call 311 for "Deceased animal pickup".
  • Drop off the deceased dog or cat at the Winnipeg Humane Society during normal business hours

If you have found a deceased dog or cat on private property, you can do the following:

  • Drop off the deceased dog or cat at the Winnipeg Humane Society during normal business hours
Last update: September 11, 2017