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City of Winnipeg
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Winnipeg Fire Paramedic Service

Anticipated Response Times


Open-Air Fire Burning Complaint
Follow-up: 3 Days
Sign off: 7 Days

Fire Pit Burning complaints are dealt with by Community By-Law Enforcement Services under By-Law 1/2008, the Neighborhood Liveability By-Law. Contact 311 for complaints regarding burning in fire pits.

Open air burning, other than in By-Law compliant receptacles, require a PERMIT (http://winnipeg.ca/fps/FirePrevention/Regulations/Permits.stm) to be acquired form the Fire Prevention Branch located on the 2nd floor at 185 King Street.

Complaints regarding illegal open air fires (those not involving fire pits that are open air burning without permit) will be followed up on within 5 days and expected to be resolved within 7 days, provided the owner of the property is available.



Hoarding/Excessive Storage Complaint
Follow-up: 2 Days
Sign off: 6 to 12 months

Hoarding is a very difficult issue to deal with. If it occurs in a rental property, the Fire Prevention Branch has the ability to target the property owner/landlord who in turn can utilize provisions under the Residential Tenancies Act to evict a tenant. If however, we are dealing with an owner-occupied home we must balance the fire safety risk with the personal rights of an individual (under the Country's Charter). The process often involves obtaining assistance from relatives, social agencies, and other City departments such as Health. In other words, every effort is made to work with a person who is hoarding to resolve the situation. This takes months. If a situation ends up going to Court, it could take an additional year or more.


Fire Code Complaint
Follow-up: 2 Days
Sign off: 6 to 12 months

There is a wide array of fire code complaints. The following are some of the more common ones which have been broken down.


Inoperable Fire Alarm System
Follow-up: 1 Day
Sign off: 1 Day



Inoperable Smoke Alarms
Follow-up: 2 Days
Sign off: 2 Days



Impeded Means of Egress
Follow-up: 1 Day
Sign off: 1 Day



Service/Repair fire extinguishers/exit signs/exit doors, removal of combustibles
Follow-up: 2 Days
Sign off: 21 Days



Storage of flammables/combustibles, propane, hazardous goods
Follow-up: 2 Days
Sign off: 2 Days to 6 months



Fire Safety Plans
Follow-up: 7 Days
Sign off: 6 months



Paid Inspection Request Form
Follow-up: 1 Day
Sign off: 1 Day



Request for Lockbox Form
Follow-up: 1 Day
Sign off: 1 Day



Request for Permit Form
Follow-up: 1 Day
Sign off: 1 Day



Billing Inquiries
Follow-up: 1 Day
Sign off: 1 Day

Last update: October 25, 2017