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City of Winnipeg
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Utility Billing Centre

Contact centre hours:
  • Monday through Thursday
    8:30 a.m. to 7:00 p.m.
    (except holidays)
  • Friday and Saturday
    8:30 a.m. to 4:30 p.m.
    (except holiday long weekends)
We are closed on:
  • Saturday, November 11, 2017
  • Monday, November 13, 2017
  • Friday, December 22, 2017 at noon
  • Saturday, December 23, 2017
  • Monday, December 25, 2017
  • Tuesday, December 26, 2017
  • Saturday, December 30, 2017
  • Monday, January 1, 2018

Questions about your utility bill or payment arrangements? Contact the Utility Billing Centre for service in English or French at:

Phone: 204-986-2455 (204-986-BILL)
Fax: 204-954-1758
TTY: 204-986-2149
Include your contact information (e.g., telephone number, address) in the body of your message. You can expect a reply from us within two business days.
Mail: Utility Billing Centre
Water and Waste Department
City Hall
Susan A. Thompson Building Main Floor
510 Main Street
Winnipeg, Manitoba   R3B 3M1

For more information on how to pay your bill, including payment office hours, please visit our Ways to pay your bills webpage.

Last updated: November 7, 2017