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Door-to-door water testing

The City of Winnipeg is aware that some residents have been approached at their home and asked to provide water samples for testing. Sometimes the person asking for the sample has indicated that they are a City of Winnipeg employee. In most of these cases, the person asking for the sample is not a City of Winnipeg employee, but is representing a private company that sells home water treatment equipment. These companies use a variety of methods to convince homeowners to purchase expensive home water treatment/filtration systems. Door-to-door water tests do not tell you about water safety.

Occasionally, City of Winnipeg staff will contact homeowners regarding water quality issues. In all cases, our staff will have identification to verify that they are City employees – and on no occasion will City staff attempt to sell any product. If you are approached by someone claiming to represent the City and/or asking to enter your home, you should request to see official identification. If you have any concerns about the identification of a City employee, contact 311.

Homeowners should use discretion if presented with information indicating that their tap water requires additional treatment, especially if they are being pressured to sign contracts right away, or advised that prices offered are only available for a limited time.

The drinking water provided by the City of Winnipeg meets or exceeds the safety and quality standards set by provincial regulators. Information about our water quality, the steps we take to ensure our water is safe, as well as the results of our rigorous testing, is available on Winnipeg.ca/waterquality.

If you have any questions regarding Winnipeg’s drinking water, feel free to contact 311.

Last updated: April 11, 2017