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City of Winnipeg
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French Language Services

French Language Services Review

French language and culture has played an important role in shaping Winnipeg. The City recognizes the value of French language and is committed to improving French language service delivery throughout Winnipeg.

We are undertaking a review of French language services to improve, update, and modernize the delivery of civic services and programs to French-speaking residents where resources are needed most.

Updates

June 25, 2019 – Thank you to all those who participated in-person, online, and through the coffee chat cards. Your feedback will inform the recommendations to Council on the future of French language services. A summary of feedback from stakeholders and the public will be posted publicly and sent to all those who requested updates.

June 2019 – The deadline to provide feedback through the online survey has been extended until June 24, 2019. Please see the Engage tab for further details, including a link to the survey.

May 2019 – We are engaging with residents and community stakeholders to gather feedback on how we can continue to improve the delivery of City services in French. Sign up for updates below or visit the Engage tab to learn more about how you can get involved.

Sign up for updates to receive emails at key project milestones.

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Engage

Thank you to those who got involved to tell us which City services you access in French, which services you would like to access, and how we can better meet the needs of French-speaking Winnipeggers.

The feedback gathered as part of the review will help inform recommendations for Council’s consideration. A summary of feedback from stakeholders and the public will be posted publicly and sent to all those who requested updates.

Engagement

Online survey
The online survey was available from May 15 to June 24, 2019. We received over 100 responses. Thank you to those who took the time to share their experiences and ideas for improvement of French language services.

Coffee Chat Cards
Community members were asked to answer the key questions on the card and drop off feedback at a City facility.

Public Workshop
Thank you to those who attended a public workshop on May 29 to discuss French language services with other community members. The workshop brought community members together to discuss their experiences and ideas for improving French language services.

For inquiries, please call 204-986-2393 or email .

If you would like to stay updated on City of Winnipeg public engagement events, follow the City on Facebook and Twitter or City of Winnipeg public engagement newsletter.

Project Timeline

Timeline

Timeline

Background

Winnipeg has the largest population of French-speaking residents of all major western Canadian cities. The city is currently experiencing a period of strong population growth, and its French-population is becoming more diverse, as are demands for the delivery of French language services.

The City’s delivery of French language services has focused on the Riel District (St. Boniface, St. Vital, and St. Norbert wards), an area which has historically had a large concentration of French-speaking residents. However, Winnipeggers seeking French language services reside throughout the city. The City is committed to improving French language service delivery throughout Winnipeg.

In July 1999, a French Language Services policy Statement was approved by Council. The policy sought to normalize the use of the French language in the delivery of municipal services within the designated areas of the city, and to also serve as an important means to stimulate investment from local, national and international businesses who view the use of the two official languages as an important asset to  Winnipeg.

In May 2001, Council approved the Task Force on the Implementation of French Language Services’ final report. This led to Council adopting By-law 8154/2002 for the Provision of Municipal Services in Both Official Languages, which replaced all previous bylaws regarding French language services, established a plan to implement Part 9 of The City of Winnipeg Charter, and outlined the obligations for French language services for civic departments.

By-law 8154/2002 has not been updated since 2002, and is not reflective of the City’s current governance structure, organizational structure, and current operations. For instance, recent changes to the municipal electoral ward boundaries have altered traditional Riel District boundaries.

In July 2018, Council directed the Public Service to conduct a review of French language services in Winnipeg and report back within one year.

The review of French language services may warrant the establishment of a more contemporary bylaw governing French language services that can more easily adapt to governance, organizational, and operational changes. 

Currently, Part 9 of the Charter supersedes By-law 8154/2002. If any changes are proposed to the bylaw, it may require  amendments to the Charter. Note, changes to the Charter require approval from the provincial government.

Documents

Document Name Date Type
La Liberte advertisement 2019-05-19 Advertisement
Envol 91 and Radio-Can radio ads 2019-05-19 Advertisement
Coffee chat postcard 2019-05-19 Postcard
Poster 2019-05-19 Advertisement
News Release 2019-05-19 News Release
Official Languages of Municipal Services By-law 8154/2002 2002 By-law
Part 9 of City of Winnipeg Charter 2002 Charter

Frequently Asked Questions

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What is the French Language Services Review?

The City is committed to improving French language service delivery throughout Winnipeg.
The City is undertaking a review of its French language services to update and modernize the delivery of civic services and programs to French-speaking residents, and to ensure the appropriate resources are available where they are needed most.

As part of the review, the City will engage with residents and stakeholders to get their feedback on how we can improve, update, and modernize the delivery of City services in French where resources are needed most. The feedback gathered through the engagement process will help inform recommendations for Council’s consideration.

Date added: May 14, 2019

Why is the City undertaking this initiative?

The City is committed to improving French language service delivery throughout Winnipeg.

By-Law 8154/2002 for the Provision of Municipal Services in Both Official Languages has not been updated since 2002 and is not reflective of the City’s current governance structure, organizational structure, and current operations. For instance, recent changes to the municipal electoral ward boundaries have altered traditional Riel District boundaries.

The City is undertaking a review of French language services to improve, update, and modernize the delivery of civic services and programs to French-speaking residents where resources are needed most. The feedback gathered through the engagement process will help inform recommendations for Council’s consideration.

Date added: May 14, 2019

What does the City hope to achieve through this initiative?

Winnipeg has the largest population of French speaking residents of all major western Canadian cities. The city is currently experiencing a period of strong population growth, and the city’s French-population is becoming more diverse, as are demands for the delivery of French language services.

The City’s delivery of French language services has focused on the Riel District (St. Boniface, St. Vital, and St. Norbert wards), an area which has historically had a large concentration of French-speaking residents. However, Winnipeggers seeking French language services reside throughout the city. The City is committed to continuing to improve French language service delivery throughout Winnipeg.

The City is undertaking a review of French language services to improve, update, and modernize the delivery of civic services and programs to French-speaking residents where resources are needed most. The feedback gathered through the engagement process will help inform recommendations for Council’s consideration.

Date added: May 14, 2019

How can I get involved/provide feedback?

Visit the Engage tab to learn more about how you can get involved.

Date added: May 14, 2019

How can I get regular updates about this initiative?

Join our email list to stay up to date on project progress.

If you would like to stay updated on City of Winnipeg public engagement events, follow the City on Facebook and Twitter or subscribe to the City of Winnipeg public engagement newsletter.

Date added: May 14, 2019

Will the City share the results of the public engagement?

Yes. A public engagement report of what we heard and how it was incorporated will be posted online.

Date added: May 14, 2019

What are the next steps?

Following public engagement, a final report with proposed recommendations will be presented to Council for its consideration.

Date added: May 14, 2019

Where can I learn more about French Language Services at the City?

For more information, please consult City of Winnipeg - French Language Services.

Date added: May 14, 2019

Last update: June 26, 2019