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Frequently Asked Questions

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How do I submit my FIPPA request?
To submit a request, you must fill out an application form and then submit it by , by fax (204-986-7133), in person or by mail to City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg, Manitoba R3B 1B9.
I have questions about how to ask for the information I require. Who should I ask for clarification?
You can direct questions about access to information requests to the City’s Access and Privacy Office by .
How much does a request cost?
There is no fee for making an application under FIPPA or for the first 2 hours spent by the public body searching or preparing information for you. If fees apply to your request, you will be notified and provided with a fee estimate.

FIPPA’s regulations outline the following chargeable services and fees:
  • Search and Preparation Fees
    $15 per half hour (after 2 free hours)
  • Computer Programming and Data Processing Fees
    $10 for each 15 minutes of in-house programming or data processing, or the actual cost of having it done externally.
  • Photocopies and computer printouts
    20 cents per page.
For more information regarding applicable fees, please consult the Freedom of Information and Protection of Privacy Act.
How long will my request take to complete?
In most cases, a response will be sent to you from the public body within 30 days, unless the public body has transferred the request to another public body or extended the response time. You will be notified if an extension is required. Rush responses are not possible due to high volumes.
Is there any way to expedite my request?
Unfortunately there is no way to expedite a request. You can make a note on your application that the records are needed urgently, however there is no guarantee a response will be made before the 30 day time frame. Please submit your request at least 30 days before you require the response.
Is there a way for me to submit a complaint about my FIPPA request?
Yes, complaints about FIPPA requests can be made to the Manitoba Ombudsman. Generally, to make a complaint you must complete a complaint form and then submit the form by mail to the Manitoba Ombudsman at 750-500 Portage Avenue, Winnipeg, Manitoba R3C 3X1.
Where can I look to see if information is already publicly available or available through another process?
Lists of records released proactively and through responses to requests made to the City through The Freedom of Information and Protection of Privacy Act.
Information about City services.
Access many of the City’s freely available data sets.
Access the Decision Making Information System for Committee and Council Reports, Minutes, and Meetings.
Locate property-related information by either searching on an address or by searching by type of facility.
Obtain property-specific environmental records, including by-law violations, records of spills, outstanding compliance orders, and records of monitoring or surcharging.
Access specific information regarding records such as building plans, etc.
Access historical records.
Winnipeg Police Services statistics, graphs and maps.
Information on selling to the City, past and current Bid Opportunities, and City policy regarding Materials Management.

Last update: May 9, 2017
Application Forms
How To Contact Us
  • Phone: 311
  • Fax: 204-986-7133
  • Email: FIPPA
  • 510 Main Street
    Susan A. Thompson Building
    Winnipeg, MB R3B 1B9