Site Accessibility Information Access Key 1 to Skip to Top Navigation Access Key 2 to Skip to the Three One One link Access Key 3 to Skip to City of Winnipeg Main Menu Access Key 4 to Skip to Left Navigation Menu Access Key 5 to Skip to Content area Access Key 6 to Skip to Right Sidebar content area Access Key 7 to Skip to Footer Links
City of Winnipeg
|  Link to the City of Winnipeg French websiteFrançais  |
COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux
Community Services

Accessibility

Public Admission Entry Requirements

Specific supervision and height requirements are in place for admission to City of Winnipeg pools. Minimum Entry height requirements are site specific and are measured at the top of the shoulder.

The onsite supervisor has the right to allow or prevent access to any part of the pool or the pool in its entirety should there be any safety concerns regarding the patron’s use of the facility.

Printable copy of Pool Entry, Admission and Safety Guidelines

Patrons are encouraged to bring their own lifejackets/PFDs.

Other than PFDs no other pool equipment will be provided.

Supervision Requirements

Children under the age of 7 will not be allowed entry into the pool unless accompanied by a Parent/Guardian/Caregiver at a ratio of 1 (Parent/Guardian/Caregiver) to 4 (Children).

Children under the age of 7

Who cannot swim:

  • Must be accompanied in the water by a Parent/Guardian/Caregiver at a ratio of 1 (Parent/Guardian/Caregiver) to 4 (Children)
  • Parent/Guardian/Caregiver must be within arm’s reach of the children
  • Must wear a Lifejacket/PFD (Personal Flotation Device)
  • Are restricted to the shallow end

Who can swim:

  • Must be accompanied in the water by a Parent/Guardian/Caregiver at a ratio of 1 (Parent/Guardian/Caregiver) to 4 (Children)
  • Parent/Guardian/Caregiver must be within arm’s reach of the children
  • Upon demonstration of swimming ability may enter the pool without a Lifejacket/PFD (Personal Flotation Device)

Children 7 years & older

Who do not meet the height requirement & cannot swim:

  • Must be accompanied in the water by a Parent/Guardian/Caregiver at a ratio of 1 (Parent/Guardian/Caregiver) to 4 (Children)
  • Parent/Guardian/Caregiver must be within arm’s reach of the children
  • Must wear a Lifejacket/PFD (Personal Flotation Device)
  • Are restricted to the shallow end

Who do not meet the height requirement & can swim:

  • Must be accompanied in the water by a Parent/Guardian/Caregiver at a ratio of 1 (Parent/Guardian/Caregiver) to 4 (Children)
  • Upon demonstration of swimming ability may enter the pool without a Lifejacket/PFD (Personal Flotation Device)

Who meet the height requirement & cannot swim:

  • Are restricted to the shallow end.
  • A Lifejacket/PFD (Personal Flotation Device) is optional.

School Admissions

School admissions are not currently available.

A group of 9 or more people, or any organized program or event attending an Aquatic / Active Living facility should be booked in advance by calling 311.

When using City of Winnipeg aquatic facilities, school participants are required to adhere to all admission requirements.

The onsite supervisor has the right to allow or prevent access to any part of the pool or the pool in its entirety should there be any safety concerns regarding the patron’s use of the facility.

Printable copy of Pool Entry, Admission and Safety Guidelines

Schools are required to:

Prior to arrival

Identify students who do not meet the height requirement and cannot swim and be prepared to adhere to these rules:

  • Students must be accompanied in the water by Teacher/Parent/Volunteer at a ratio of 1 (Teacher/Parent/Volunteer) to 4 (Students)
  • Teacher/Parent/Volunteer must be within arm's reach of the students
  • Students must wear a Lifejacket/PFD (Personal Flotation Device)
  • Students are restricted to the shallow end

Identify students who do not meet the height requirement and can swim and be prepared to adhere to these rules:

  • Students must be accompanied in the water by Teacher/Parent/Volunteer at a ratio of 1 (Teacher/Parent/Volunteer) to 4 (Students)
  • Upon demonstration of swimming ability, student may enter the pool without a Lifejacket/PFD (Personal Flotation Device)
    • A general rule of thumb is completion pf Level 5 of the Red Cross

Identify students who meet the height requirement and cannot swim and be prepared to adhere to these rules:

  • Students are restricted to the shallow end
  • A Lifejacket/PFD (Personal Flotation Device) is optional

Upon arrival at the pool, contact the onsite supervisor

  • The onsite supervisor will review the pool rules with the students and Teachers/Parent / Volunteers
  • Identify to the onsite supervisor those students who require Lifejacket/PFD (Personal Flotation Device)
  • Identify to the onsite supervisor those students who wish to access deepwater. The onsite supervisor will then have the swimmers perform a short swim evaluation to confirm their ability.

School admissions access is only available Monday to Friday, 9 a.m. - 4 p.m..

Group Admissions

Group admissions are not currently available.

A group of 9 or more people, or any organized program or event attending an Aquatic / Active Living facility should be booked in advance by calling 311.

When using City of Winnipeg aquatic facilities, all groups are required to adhere to all admission requirements.

The onsite supervisor has the right to allow or prevent access to any part of the pool or the pool in its entirety should there be any safety concerns regarding the patron’s use of the facility.

Printable copy of Pool Entry, Admission and Safety Guidelines

Groups are required to:

Prior to arrival

Identify participants who do not meet the height requirement and cannot swim and be prepared to adhere to these rules:

  • Participants must be accompanied in the water by Parent/Guardian/Caregiver at a ratio of 1 (Parent/Guardian/Caregiver) to 4 (Students)
  • Parent/Guardian/Caregiver must be within arm's reach of the students
  • Participants must wear a Lifejacket/PFD (Personal Flotation Device)
  • Participants are restricted to the shallow end

Identify participants who do not meet the height requirement and can swim and be prepared to adhere to these rules:

  • Participants must be accompanied in the water by Parent/Guardian/Caregiver at a ratio of 1 (Parent/Guardian/Caregiver) to 4 (Students)
  • Upon demonstration of swimming ability, participants may enter the pool without a Lifejacket/PFD (Personal Flotation Device)
    • A general rule of thumb is completion pf Level 5 of the Red Cross

Identify participants who meet the height requirement and cannot swim and be prepared to adhere to these rules:

  • Participants are restricted to the shallow end
  • A Lifejacket/PFD (Personal Flotation Device) is optional

Upon arrival at the pool, contact the onsite supervisor

Social distancing is required and individuals must maintain a distance of at least two metres from every other individual while queuing to enter the pool, on the pool deck, and in the water; however, this does not apply to people who can demonstrate that they are living together in the same household.

Customers will be asked to use the self-assessment symptom checklist at the time of pre-booking, and before entering the pool. Anyone exhibiting COVID-19 symptoms will not be allowed to enter and a refund will be credited to their account.

Please arrive no sooner than within five minutes of your booked slot. Upon arrival, individuals will be guided through the process of entering the facility and will need to adhere to floor marking to ensure physical distancing.

Swimmers are asked to come dressed to swim. Access to showers, lockers, washrooms will be reduced and cleaned frequently, as will public spaces. Deck chairs will not be available; patrons may bring their own chairs. Picnic tables will be cleaned frequently. All swimmers will be asked to leave the facilities at the end of the two- hour swim block to allow for thorough cleaning in between swim blocks.

  • The onsite supervisor will review the pool rules with the students and Parent/Guardian/Caregiver
  • Identify to the onsite supervisor those participants who require Lifejacket/PFD (Personal Flotation Device)
  • Identify to the onsite supervisor those students who wish to access deepwater. The onsite supervisor will then have the swimmers perform a short swim evaluation to confirm their ability.
Last update: July 3, 2020

Was this information helpful?

How can we make this web page better?

Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

Ces renseignements sont-ils utiles?

Comment pourrait-on améliorer cette page Web?

Les renseignements recueillis serviront à l’amélioration de notre site Web. Prière de ne pas se servir de ce formulaire pour soumettre une demande de service ou de renseignements, car la demande ne sera pas transmise au service en question. Pour soumettre une demande de service ou de renseignements, veuillez communiquer avec le 311.

Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.