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Community Services
Community Services

Registration methods

All of our recreation and leisure programs and services, including Leisure Guide programming, are cancelled. The Winter 2021 Leisure Guide release, registration and all winter programming is postponed until further notice. In addition, all City-owned and operated fitness and leisure centres, gyms, indoor pools, arenas, and libraries are closed until further notice.

Tous nos programmes et services de loisirs, y compris les programmes du Guide Loisirs, sont annulés. La publication du Guide Loisirs de l’hiver 2021 ainsi que les inscriptions et tous les programmes d’hiver associés sont repoussés jusqu’à nouvel ordre. De plus, tous les centres de conditionnement physique et de loisirs, tous les gymnases, toutes les piscines intérieures, tous les arénas et toutes les bibliothèques que la Ville possède et exploite sont fermés jusqu’à nouvel ordre.

Ways to register:

Beginning September 26, 2018, all payments made in person or over the phone via credit card will require the CVV/CVC number (the 3 digit code on the back of the credit card). This includes credit cards you may have saved on your leisureONLINE account. Please bring the physical card or know your code in order to use those saved cards.

Online registration (option 1)

Have the following information ready:

  • Login and password
  • Name(s) of participant(s)
  • Activity number(s) - in order of preference
  • Credit card number, expiry date and CVV/CVC number (Visa, MasterCard, American Express), Recreation Gift Card or fee subsidy credit.

To register, go to leisureONLINE. Follow the online registration steps through to credit card payment. Your activity enrollment confirmation will be emailed to you.

Important information about accessing or creating your account

To access your account:

New customers

If you have never registered for a Leisure Guide program, or if the last time you registered was before 2013, you can set up an account by visiting winnipeg.ca/leisureonline and clicking on Create an Account.

If you are planning to register for Leisure Guide activities using leisureONLINE, please ensure that you are able to successfully login to your online account BEFORE registration starts.

If you are having difficulty accessing your account, please contact 311.

Swim and Fitness block registration

Registration for a block of swim/fitness time is encouraged. Registration swim and fitness blocks will update weekly, for a week at a time. Residents are able to pre-book two-hour swim or fitness blocks by contacting 311 or through leisureONLINE.

A leisureONLINE account is required. Customers will need to add family members to their account in order to book swim blocks for family members. Single admission rates will apply for each family member.

Video tutorials are available on:

How to create an account

How to register for an activity

Phone registration (option 2)

Have the following information ready:

  • Name(s) of participant(s)
  • Activity number(s) - in order of preference
  • Credit card number, expiry date and CVV/CVC number (Visa, MasterCard, American Express), Recreation Gift Card or fee subsidy credit

To register call 311 or 1-877-311-4974 (toll-free outside Winnipeg), 24 hours a day, 7 days a week, once registration begins. Your receipt will be emailed to you.

In person registration (Option 3)

In-person registration will be available at all indoor pools and at 395 Main St., Monday to Friday, 8:30 a.m. to 4:30 p.m. To reduce group size and queueing, we are asking registration customers not to arrive at the beginning of a swim/fitness block. Information on swim/fitness block start times can be found on leisureONLINE.

Additional information

  • Mail/drop-off registrations are no longer accepted
  • Payment is required at the time of registration
  • Withdrawals made at the request of the participant will be subject to the $13.23 Program Withdrawal Fee, with the exception of withdrawals due to results of the self-assessment for coronavirus and/or other medical reasons.
  • Fees and activities are subject to change

Privacy Statement

Personal information is collected under and protected by S. 36(1)(b) of The Freedom of Information and Protection of Privacy Act. Personal information will be used to support the City of Winnipeg’s Summer 2020 program provision, including program registration, emergency contact, program promotion and evaluation, compliance with contractual obligations and to share with appropriate certifying bodies (where applicable). If you have any questions about the collection of this information, contact the Corporate Access and Privacy Officer by mail to City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9, or by telephone at 311.

Last update: November 9, 2020

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

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Les renseignements recueillis serviront à l’amélioration de notre site Web. Prière de ne pas se servir de ce formulaire pour soumettre une demande de service ou de renseignements, car la demande ne sera pas transmise au service en question. Pour soumettre une demande de service ou de renseignements, veuillez communiquer avec le 311.

Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.