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Billing

For billing inquiries, please email fpsbillinquiries@winnipeg.ca with any questions or concerns, and we will respond as soon as possible. Payments can be made online at winnipeg.ca/payfps, or by mailing a cheque or money order payable to Fire Paramedic Service to 510 Main St., Winnipeg, MB, R3B 1B9.

Visit the COVID-19 website for a comprehensive listing of City-wide service impacts.

Payment options available
Where to make (or send) payment
Bill types and information
Contact us

Payment options available

Online Payments (Ambulance Bills)
Cheque (payable to Fire Paramedic Service)
Money order (payable to Fire Paramedic Service)
Cash
Credit cards
- Visa
- MasterCard
- American Express

Where to make (or send) payment

Online
You may pay your ambulance bill by credit card from most major banks.
Please have your invoice ready.

Pay a bill
By Mail (cheque or money order)
Winnipeg Fire Paramedic Service
510 Main St.
Winnipeg, Manitoba R3B 1B9
In person
- City Hall, Susan A. Thompson Building – Main Floor
  510 Main St.
  8:30 a.m. - 4:30 p.m.
  Monday to Friday
- Bilingual Service Centre – Saint‑Boniface
  170 Goulet St.
  8:30 a.m. to 4:30 p.m.
  Monday to Friday
  Closed holidays
By phone (credit card) 204-986-3001

Bill types and information

Ambulance Service
There is a fee for Paramedic treatment and transport to hospital. There is also a fee for Paramedic treatment only, even though the patient was not transported to hospital.

Ambulance Fee Schedule
Fire Safety Inspections
In 2007 the Province of Manitoba introduced a new Provincial Regulation which requires a fire safety inspection of certain occupancies at a predetermined frequency. The intent of this Regulation is to provide an increased level of safety for the general public.

The new Regulation requires an annual inspection of every:
- Elderly Persons’ Housing Unit or Hostel
- Child Care Centre
- Personal Care Home
- Residential Care Facility
- Hospital
The new Regulation also requires an inspection once every three years of every:
- Licensed premise as defined in the Liquor Control Act
- Private and public schools including Universities and Colleges
- Recreation Centres including Arenas, Community Clubs and Curling Rinks
- Hotels and motels
- Restaurants located in residential buildings
In order for the Winnipeg Fire Department to meet the obligations of this Regulation, the costs associated with providing this service will be recovered (on a cost recovery basis) by means of inspection fees charged to the business owner and / or facility. These fees will take effect as of January 1, 2011. The inspection fee will be based on actual inspection time, the Fire Inspector’s report writing time, and travel time for all initial and follow-up inspections. There is an hourly fee charged for this service. Fees can be found in the Fire Inspection and Service Rates document below

Fire Inspection and Service Rates

Do you still have billing questions? View our frequently asked questions or contact us as below.

By Phone
204-986-3001
We are open Monday to Friday (excluding statutory holidays) from 8:30 a.m. to 4:30 p.m.
By Mail
Winnipeg Fire Paramedic Service
510 Main St.
Winnipeg, Manitoba R3B 1B9
By Fax
204-986-2098
Please include your telephone number on the fax.
By Email (email at Email) Please include your telephone number in the body of your message. You can expect a reply from us within two business days.

Last update: March 26, 2020

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Questions?

Please refer to our Billing Frequently Asked Questions or contact us for more information.

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This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

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Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.