Site Accessibility Information Access Key 1 to Skip to Top Navigation Access Key 2 to Skip to the Three One One link Access Key 3 to Skip to City of Winnipeg Main Menu Access Key 4 to Skip to Left Navigation Menu Access Key 5 to Skip to Content area Access Key 6 to Skip to Right Sidebar content area Access Key 7 to Skip to Footer Links
City of Winnipeg
Text size: change text size to smallA | change text size to mediumA | change text size to largeA
|  Link to the City of Winnipeg French websiteFrançais  |
Search Fire Paramedic Service:



Braille, Wheelchair, Large Print, and Sign Language

Accessibility Services
Provided Upon Request

Winnipeg Fire Paramedic Service

Anticipated Response Times


Open-Air Fire Burning Complaint
Follow-up: 3 Days
Sign off: 7 Days

Fire Pit Burning complaints are dealt with by Community By-Law Enforcement Services under By-Law 1/2008, the Neighborhood Liveability By-Law. Contact 311 for complaints regarding burning in fire pits.

Open air burning, other than in By-Law compliant receptacles, require a PERMIT (//winnipeg.ca/fps/FirePrevention/Regulations/Permits.stm) to be acquired form the Fire Prevention Branch located on the 2nd floor at 185 King Street.

Complaints regarding illegal open air fires (those not involving fire pits that are open air burning without permit) will be followed up on within 5 days and expected to be resolved within 7 days, provided the owner of the property is available.



Hoarding/Excessive Storage Complaint
Follow-up: 2 Days
Sign off: 6 to 12 months

Hoarding is a very difficult issue to deal with. If it occurs in a rental property, the Fire Prevention Branch has the ability to target the property owner/landlord who in turn can utilize provisions under the Residential Tenancies Act to evict a tenant. If however, we are dealing with an owner-occupied home we must balance the fire safety risk with the personal rights of an individual (under the Country's Charter). The process often involves obtaining assistance from relatives, social agencies, and other City departments such as Health. In other words, every effort is made to work with a person who is hoarding to resolve the situation. This takes months. If a situation ends up going to Court, it could take an additional year or more.


Fire Code Complaint
Follow-up: 2 Days
Sign off: 6 to 12 months

There is a wide array of fire code complaints. The following are some of the more common ones which have been broken down.


Inoperable Fire Alarm System
Follow-up: 1 Day
Sign off: 1 Day



Inoperable Smoke Alarms
Follow-up: 2 Days
Sign off: 2 Days



Impeded Means of Egress
Follow-up: 1 Day
Sign off: 1 Day



Service/Repair fire extinguishers/exit signs/exit doors, removal of combustibles
Follow-up: 2 Days
Sign off: 21 Days



Storage of flammables/combustibles, propane, hazardous goods
Follow-up: 2 Days
Sign off: 2 Days to 6 months



Fire Safety Plans
Follow-up: 7 Days
Sign off: 6 months



Paid Inspection Request Form
Follow-up: 1 Day
Sign off: 1 Day



Request for Lockbox Form
Follow-up: 1 Day
Sign off: 1 Day



Request for Permit Form
Follow-up: 1 Day
Sign off: 1 Day



Billing Inquiries
Follow-up: 1 Day
Sign off: 1 Day

Last update: October 25, 2017

Was this information helpful?

How can we make this web page better?

Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

Ces renseignements sont-ils utiles?

Comment pourrait-on améliorer cette page Web?

Les renseignements recueillis serviront à l’amélioration de notre site Web. Prière de ne pas se servir de ce formulaire pour soumettre une demande de service ou de renseignements, car la demande ne sera pas transmise au service en question. Pour soumettre une demande de service ou de renseignements, veuillez communiquer avec le 311.

Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.