Anticipated Response Times
| Follow-up: | 3 Days |
| Sign off: | 7 Days |
Fire Pit Burning complaints are dealt with by Community By-Law Enforcement Services under By-Law 1/2008, the Neighborhood Liveability By-Law. Contact 311 for complaints regarding burning in fire pits.
Open air burning, other than in By-Law compliant receptacles, require a PERMIT (//winnipeg.ca/fps/FirePrevention/Regulations/Permits.stm) to be acquired form the Fire Prevention Branch located on the 2nd floor at 185 King Street.
Complaints regarding illegal open air fires (those not involving fire pits that are open air burning without permit) will be followed up on within 5 days and expected to be resolved within 7 days, provided the owner of the property is available.
Hoarding/Excessive Storage Complaint
| Follow-up: | 2 Days |
| Sign off: | 6 to 12 months |
Hoarding is a very difficult issue to deal with. If it occurs in a rental property, the Fire Prevention Branch has the ability to target the property owner/landlord who in turn can utilize provisions under the Residential Tenancies Act to evict a tenant. If however, we are dealing with an owner-occupied home we must balance the fire safety risk with the personal rights of an individual (under the Country's Charter). The process often involves obtaining assistance from relatives, social agencies, and other City departments such as Health. In other words, every effort is made to work with a person who is hoarding to resolve the situation. This takes months. If a situation ends up going to Court, it could take an additional year or more.
Fire Code Complaint
| Follow-up: | 2 Days |
| Sign off: | 6 to 12 months |
There is a wide array of fire code complaints. The following are some of the more common ones which have been broken down.
Inoperable Fire Alarm System
| Follow-up: | 1 Day |
| Sign off: | 1 Day |
Inoperable Smoke Alarms
| Follow-up: | 2 Days |
| Sign off: | 2 Days |
Impeded Means of Egress
| Follow-up: | 1 Day |
| Sign off: | 1 Day |
Service/Repair fire extinguishers/exit signs/exit doors, removal of combustibles
| Follow-up: | 2 Days |
| Sign off: | 21 Days |
Storage of flammables/combustibles, propane, hazardous goods
| Follow-up: | 2 Days |
| Sign off: | 2 Days to 6 months |
Fire Safety Plans
| Follow-up: | 7 Days |
| Sign off: | 6 months |
Paid Inspection Request Form
| Follow-up: | 1 Day |
| Sign off: | 1 Day |
Request for Lockbox Form
| Follow-up: | 1 Day |
| Sign off: | 1 Day |
Request for Permit Form
| Follow-up: | 1 Day |
| Sign off: | 1 Day |
Billing Inquiries
| Follow-up: | 1 Day |
| Sign off: | 1 Day |
