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COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux
311 City Services

City Locations

The City of Winnipeg remains committed to maintaining essential services while balancing the health, safety, and well-being of our employees and residents.

Everyone has a role to play in slowing COVID-19’s spread and minimizing its impact in our community, which is why the City has suspended non-essential in-home appointments, and reduced non-essential services.

View a comprehensive listing of service impacts.

Location Hours Services
City Hall
Susan A. Thompson Building – Main Floor
510 Main St.
Winnipeg, MB R3B 1B9
8:30 a.m. to 4:30 p.m.
Monday to Friday

311 City Services
  • Public enquiries
  • Ambulance bill payments
  • Pet licenses
  • Parking ticket payments
  • Property tax payments
  • Public Works payments
  • Transit Peggo cards
  • Water bill payments
Bilingual Service Centre – Saint-Boniface
Accès–Access Saint-Boniface
170 Goulet St.
Winnipeg, MB R2H 0R7
8:30 a.m. to 4:30 p.m.
Closed from 12:30 p.m. to 1:30 p.m. (Temporarily)
Monday to Friday (except holidays)
311 City Services
  • Public enquiries
  • Ambulance bill payments
  • Pet licenses
  • Parking ticket payments
  • Property tax payments
  • Public Works payments
  • Transit Peggo cards
  • Water bill payments
  • Employment enquiries
  • Public access computers
Animal Services Agency
1057 Logan Ave.
Winnipeg, MB R3E 3N8
8:30 a.m. to 6 p.m.
Monday to Friday


Noon to 5 p.m.
Saturday and Sunday


View all hours
  • Dog adoptions
  • Lost and found dogs, exotic animals, and commercial animals.
  • Pet licenses
  • Trap rentals
Assessment and Taxation
457 Main St.
Winnipeg, MB R3B 1B5
8:30 a.m. to 4:30 p.m.
Monday to Friday
  • Assessment and Taxation-related information and enquiries
City Clerk's
City Hall
Susan A. Thompson Building – Main Floor
510 Main St.
Winnipeg, MB R3B 1B9
8:30 a.m. to 4:30 p.m.
Monday to Friday
  • Commissioner for Oaths
  • Document Certification
  • Freedom of Information and Protection of Privacy
  • Marriage Services
City Council
City Hall
Council Building
510 Main St.
Winnipeg, MB R3B 1B9
8:30 a.m. to 4:30 p.m.
Monday to Friday
  • Mayor's Office
  • Council Offices
Community Services
395 Main St.
Winnipeg, MB R3B 3N8
8:30 a.m. to 4:30 p.m.
Monday to Friday

View locations and hours for recreational facilities:
Human Resources
Dynasty Building – 4th Floor
180 King St.
Winnipeg, MB R3B 3G8
8:30 a.m. to 4:30 p.m.
Monday to Friday

  • Employment enquiries
  • Keyboard and software testing
Planning, Property and Development
Unit 31 - 30 Fort St.
Winnipeg, MB R3C 4X7
8:30 a.m. to 4:30 p.m.
Tuesdays, Thursdays and Fridays


8:30 a.m. to 7 p.m.
Wednesday
s

View all office locations and hours
  • Building Permits and Inspections
  • Development Permits and Agreements
  • Zoning
Winnipeg Fire Paramedic Service
Headquarters and Fire Prevention
– 2nd Floor
185 King St.
Winnipeg, MB R3B 1J1
8:30 a.m. to 4:30 p.m.
Monday to Friday
  • Fire Prevention Branch
Winnipeg Parking Authority
The Parking Store
495 Portage Ave.
Winnipeg, MB R3B 2E4
8:30 a.m. to 5 p.m.
Monday to Friday
  • Parking and permit program related information and enquiries
  • Municipal Bylaw Enforcement Act – Screening and Adjudication Services
  • Parking ticket payments
Winnipeg Police Service
Headquarters and Service Centre

245 Smith St.
Winnipeg, MB R3B 2E4
(Enter at Smith & Graham)
Headquarters Service Centre open 24 hours

View locations and hours for all Winnipeg Police District Stations and Service Centres
Winnipeg Public Library
251 Donald St.
Winnipeg, MB R3C 3P5
Hours vary

View locations and hours for all Library branches
  • Borrow books, movies, music and more
  • Information and research help
  • Registration for library programs and classes
  • Membership and account services
  • Free WiFi and Computers to use
  • Meeting room rentals
  • Study spaces
  • Fax, printing and photocopying


Accessibility varies by location
Winnipeg Transit
B-414 Osborne St.
Winnipeg, MB R3L 2A1
8:30 a.m. to 4:30 p.m.
Monday to Friday


Winnipeg Transit Customer Service Centre locations and hours

Unless otherwise noted, all locations are closed on weekends and holidays.

Search for other civic facilities and addresses

Last update: March 26, 2020

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

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Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.