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City will use QR codes at reopened facilities as part of pandemic response

Technology used to help contact trace in the event of a potential COVID-19 exposure

February 24, 2021

QR Code on City Facilities

To help slow the spread of COVID-19 in our community, visitors to our reopening fitness facilities are required to check in with our employees to provide their name and phone number.

To make this process easier and safer, a QR code-based system is being rolled out at these facilities.

“In the event Public Health advises of a potential exposure of COVID-19 at the facility, the visitor logs make contact tracing easier,” said Jason Shaw, Manager of the City’s Emergency Operations Centre.

Posters with a QR code are displayed at the entrance to select facilities for visitors to scan using their smart phone camera app. Once that is done, a digital form is automatically brought up for them to input their name and phone number. Only one member of a family from the same household has to enter their information. Once submitted, the information is stored on a secured network.

“The process was carefully developed by our Innovation, Transformation & Technology Department, with the guidance of our Access and Privacy Office to ensure all privacy requirements are followed,” said Shaw.

This poster will be on display at facilities requiring contact tracing information.
This poster will be on display at facilities requiring contact tracing information.

The personal information is protected under privacy law and is stored in a secure manner for 21 days and only accessed as required by a public health investigation under the strict protocols of our Privacy Officer. People identified as being in the location at the same time potential exposure occurred may then be notified by Manitoba Health’s contact tracing personnel.

QR code check-in system ensures the City is following the Province of Manitoba’s Public Health Orders as well as also respects the spirit of the order.

Our facilities have enhanced cleaning and safety protocols in place. Visitors are reminded they are required to wear a mask, use the hand sanitizer located at all our entrances, and maintain physical distance while in our facilities. Anyone who is feeling unwell must not enter the buildings.


Emergency and Safety Libraries, Recreation and Leisure COVID-19