Site Accessibility Information Access Key 1 to Skip to Top Navigation Access Key 2 to Skip to the Three One One link Access Key 3 to Skip to City of Winnipeg Main Menu Access Key 4 to Skip to Left Navigation Menu Access Key 5 to Skip to Content area Access Key 6 to Skip to Right Sidebar content area Access Key 7 to Skip to Footer Links
City of Winnipeg
|  Link to the City of Winnipeg French websiteFrançais  |
COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux
Citizens Information Service
Public Works
Accessibility

Potholes

Potholes are a nuisance to drivers and can be a hazard on the roadway. You can help keep our roads safe and free of potholes by reporting potholes.

Cause

Freeze thaw cycles during the spring season cause most potholes. During warmer weather, the snow melts, causing water to seep into the cracks in the pavement and/or sub base. When the temperature drops, the water freezes and causes the sub base to expand. This puts pressure on the pavement in a small area, resulting in pavement failure or a pothole.

Similarly, water in the cracks or in between the concrete and asphalt overlays can freeze, causing pieces of pavement to pop out. Heavy traffic puts an added burden on weak pavement.

Repair

An important part of street maintenance is repairing potholes. The City strives to repair potholes in a safe and cost effective manner, keeping in mind safety, budget, personnel, and environmental concerns. Depending on the situation, a pothole repair may involve a temporary, semi-permanent or permanent solution. Following are overviews of repair types:

Temporary repair

  • Cold-mix patch.
  • Asphalt product designed to remain workable during cold weather.
  • Good bond between pavement and patch is not made, thus water can quickly find its way under the patch forcing it out due to freeze thaw action.

Semi-permanent repair

  • Pressurized-Emulsion Patch
  • Machine-applied spray consisting of a combination of hot emulsified asphalt oil and crushed limestone chips.
  • High pressure at which the patch material is sprayed forces it tightly into the pothole, and to some extent, it displaces water in the pothole.
  • Repair lasts approximately 6 – 8 months

Permanent repair

  • Hot-mix patch made of hot asphalt.
  • Applied during dry weather.
  • Debris in the pothole is swept/blown out and a tack coat of sticky emulsified asphalt oil is applied to the pothole.
  • The hot asphalt mixture is placed into pothole and compacted with a vibratory plate compactor or vibratory roller.
  • Produces a dense, hard patch that seals the edges of the pothole preventing water from getting under the patch.

Reporting a vehicle damaged by a pothole

If your vehicle was damaged when you hit a pothole, we recommend contacting Manitoba Public Insurance. A clear advantage to contacting them is that the MPI Adjuster will handle many of the details associated with resolving this situation.

You also have the option of contacting City Claims directly; however you will be responsible for handling many of the details that the MPI Adjuster would have handled for you.

When contacting City Claims directly, you will be expected to:

  • Provide a minimum of two estimates
  • Arrange an appointment with a City Claims adjuster to see damage

By far, the easiest way to handle this situation is to contact Manitoba Public Insurance.
Visit the MPI Contact Us page.


Last update: May 25, 2018

Was this information helpful?

How can we make this web page better?

Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

Ces renseignements sont-ils utiles?

Comment pourrait-on améliorer cette page Web?

Les renseignements recueillis serviront à l’amélioration de notre site Web. Prière de ne pas se servir de ce formulaire pour soumettre une demande de service ou de renseignements, car la demande ne sera pas transmise au service en question. Pour soumettre une demande de service ou de renseignements, veuillez communiquer avec le 311.

Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.