COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux

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311 endeavours to provide an initial response within 48 hours.

If this is an emergency, please call 911. For Winnipeg Police Non-Emergency issues, please call 204‑986‑6222.

If your e-mail is urgent, and requires an immediate response, please call us directly by dialing 311 or toll‑free at 1‑877‑311‑4974 if you are outside the city. We are open 24 hours a day.

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Should a service request be required, do you wish to track the status of this request online? Your first name, last name and email address will be entered into our database.


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Your personal information is being collected under the authority of s.36(1)(b) of The Freedom of Information and Protection of Privacy Act. This information will be used to complete the request that you have submitted to 311 and for 311 service quality assurance, training and monitoring purposes and will not be used or disclosed for any other purposes, except as authorized by law. If you have any questions about the collection of this information, contact the Corporate Access and Privacy Officer by mail to City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9, or by telephone at 311.