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Vehicles for Hire

Taxi Pre-Payment Pilot

The City of Winnipeg is planning a taxi pre-payment pilot project as part of several safety improvement measures in the vehicles for hire industry. Taxi drivers are currently allowed to ask for pre-payment, but the pilot would require that all taxi passengers pre-pay on certain days and times.

The City consulted with vehicles for hire stakeholders to gather input for consideration to develop a mandatory taxi pre-payment pilot project.

Thank you to over 900 participants who took the survey, available from May 6 to June 26, 2019. Participant feedback on what would work best for a pre-payment pilot to improve safety while maintaining convenience for drivers and passengers will be analyzed and considered to develop the parameters for the pilot.

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Why is the City undertaking this pilot?

The City is implementing a mandatory minimum pre-payment pilot to determine whether it will reduce fare disputes between passengers and taxi drivers, identified by industry stakeholders and passengers as a source of conflict and a top safety concern.

How long is the pilot anticipated to last?

The City plans to run the pilot for approximately 9 months.

What will the minimum mandatory charge be? How will it be determined?

The City of Winnipeg is consulting with industry stakeholders to help determine the terms of the mandatory minimum pre-payment pilot project, including the minimum charge amount; however, it will be fixed and reasonable.

Are there specific days and times that mandatory pre-payment will be enforced during the pilot?

The City of Winnipeg is consulting with industry stakeholders to help determine the terms of the mandatory minimum pre-payment pilot project, including the specific days of the week and times of day.

Last update: June 27, 2019