Service standards definitions

Residential property

A single family residential property is defined in the Solid Waste By-law as:

1. a building that contains seven or fewer dwelling units, whether occupied or not; or
2. one or more mobile homes or recreational vehicles in which people are residing, regardless of the number of mobile homes or recreational vehicles on the property;

but does not include a property that contains a hotel or hostel.

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Vacant and demolished buildings

Vacant buildings

We will temporarily suspend recycling and garbage service for a vacant residential property you own only when you meet all of the following conditions:

• You write a request to us that your recycling and garbage service be suspended;
• You present a Vacant Residential Boarded Building Permit or Boarded Building Exemption Certificate to us; and
• You return the carts issued to your property.

Your suspension of recycling and garbage service is only for the amount of time on the permit. We will resume your recycling and garbage service unless you reapply under same conditions your suspension was initially granted.

You can send the applications

• by mail to:
  Solid Waste Services
  1120 Waverley St
  Winnipeg, MB
  R3T 0P4
• by fax to 204-774-6729

Demolished buildings

We will discontinue recycling and garbage service for a demolished building you own only when you meet all of the following conditions:

• You write a request to us that your recycling and garbage service be discontinued;
• You present a Demolition Permit to us and your building has been demolished; and
• You return the carts issued to your property.

You can send the applications

• by mail to:
  Solid Waste Services
  1120 Waverley St
  Winnipeg, MB
  R3T 0P4
• by fax to 204-774-6729

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Fee schedule

Waste diversion fee

We charge a daily waste diversion fee per day per dwelling unit to all residential properties.

Upgrade fees

Garbage carts

You can upgrade your garbage collection service for an annual fee. You may select only one option:

• Option 1: switch the original 240 litre cart for a 360 litre cart
• Option 2: keep the original 240 litre cart and get a second cart, 240 litres in size
• Option 3: keep the original 240 litre cart and get a second cart, 360 litres in size

Recycling carts

You can upgrade your recycling collection service for a one-time rental fee. You may select only one option:

• Option 1: switch the original 240 litre cart for a 360 litre cart
• Option 2: keep the original 240 litre cart and get a second cart, 240 litres in size
• Option 3: keep the original 240 litre cart and get a second cart, 360 litres in size

• We will bill upgrade fees and special waste fees in their entirety to your Water and Waste Department Utility Bill. They may not be pro-rated.
• You may not refund service upgrade fees.
• We will automatically renew annual upgrade fees one year from the date the upgraded service started unless you cancel it 15 days in advance of this renewal or sooner.

Cart repair and replacement fees

The current cart replacement and cart part fees can be found here. All replacement cart and cart part fees are subject to GST.

Delivery or pickup fees

We charge a fee for each time we visit your property to:

• deliver or pickup carts
• deliver or pickup cart parts

We charge no fee if you pick up or return carts or parts.

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Cart allocation

# of dwelling units	Garbage carts		Recycling carts
	# of 240L carts	# of 360L carts	# of 240L carts	# of 360L carts
1	1	0	1	0
2	2	0	2	0
3	3	0	3	0
4	0	2	0	3
5	0	3	0	4
6	0	4	0	4
7	0	4	0	5

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Garbage

Materials we accept:

Regular household "garbage," which means solid waste generated during the course of regular residential activities that are not:

• large Items (bulky waste) - waste items that do not fit wholly inside a garbage cart;
• special waste - waste that requires special handling in its collection, processing, storage or disposal; or
• non-collectible waste - waste material not eligible for collection, storage, handling, processing or disposal as part of our solid waste services.

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Recyclable waste

"Recyclable waste" means solid waste eligible for recycling as part of our solid waste services;

We will accept these materials for recycling:

• plastic containers and rigid plastic packaging, including all bottles, pails, tubs, cups and jugs;
• aluminum drink cans;
• steel (tin) food cans;
• milk and juice cartons;
• juice boxes;
• newspapers and inserts, flyers and junk mail;
• magazines, phone books, household paper, shredded paper* and envelopes;
• cardboard egg cartons and paper tubes;
• flattened cardboard that fits loosely within the City-provided recycling container and is no more than 1 metre in any direction, e.g., cereal, cracker, tissue, laundry, shoe and packing boxes;
• glass jars and bottles (clear and coloured).

*Shredded paper must be placed inside a clear plastic bag. This is the only exception to our no bags policy.

Common items we don't accept in our recycling program:

Regular household "garbage," which means solid waste generated during the course of regular residential activities that are not:

• plastic bags**, plastic film and cellophane;
• household hazardous waste containers, such as antifreeze, motor oil, bleach, pesticide or herbicide. Hazardous waste products can be identified by the danger symbols (e.g., corrosive, explosive, poison and flammable);
• foam packaging, foam egg cartons or foam meat trays, even if they have a recycling triangle on them;
• aluminum foil or foil pie plates;
• foil or foam takeout food containers;
• mirrors, window glass or broken glass;
• light bulbs, drinking glasses, ceramics or cookware;
• toys;
• textiles (e.g., clothing, linens, shoes);
• small appliances (e.g., microwaves, coffee makers);
• coffee cups;
• fast food packaging.

**Clear plastic bags that contain shredded paper are acceptable.

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Compostable waste

"Compostable waste" means solid waste eligible for composting as part of our solid waste services. Currently, we only collect leaf and yard waste in our residential composting programs.

Material	Residential collection	Brady Road Resource Management Facility
Grass clippings	Yes	Yes - designated area
Leaves	Yes	Yes - designated area
Plants	Yes	Yes - designated area
Flowers	Yes	Yes - designated area
Hedge clippings	Yes	Yes - designated area
Branches less than 10 centimetres or 4 inches in diameter and less than 1 metre or 39 inches long	Yes - tied into bundles weighing no more than 22 kg (50 lbs)	Yes - designated area
Branches more than 10 centimetres or 4 inches in diameter and or more than 1 metre or 39 inches long	No	Yes - designated area
Logs and stumps	No	Yes - designated area
Rocks, dirt and sod	No	Yes - designated area
Animal waste	See non-collectable and special waste	See non-collectable and special waste
Painted or treated wood or lumber	See non-collectable and special waste	See non-collectable and special waste
Food waste / kitchen scraps	As part of regular household garbage	Yes, as garbage
Flower pots	As part of regular household garbage	Yes, as garbage

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Notification timetable for extra garbage

Recycling and garbage collection day	Schedule by/cancel by
Monday	Previous Wednesday, 4:30pm
Tuesday	Previous Thursday, 4:30pm
Wednesday	Previous Friday, 4:30pm
Thursday	Previous Monday, 4:30pm
Friday	Previous Tuesday, 4:30pm

Notification timetable for large items

Large item collection day	Schedule by/cancel by
Monday	Previous Wednesday, 4:30pm
Tuesday	Previous Thursday, 4:30pm
Wednesday	Previous Friday, 4:30pm
Thursday	Previous Monday, 4:30pm
Friday	Previous Tuesday, 4:30pm

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Large items (bulky waste)

"Large items" means solid waste which does not fit wholly inside a garbage cart and is eligible to be collected. It will be collected at times other than during the normal schedules of collection of solid waste. Large items are also known as "bulky waste".

Acceptable materials

Large Items are any solid waste items that:

• do not fit wholly inside a garbage cart (240L or 360L) that we have issued for collection;
• have a maximum size of 1.5x1.5x2.15 metres (5x5x7 feet);
• weigh less than 34 kg (75 lbs), except for large appliances
• Include, but are not limited to:
  1. large appliances;
  2. furniture;
  3. mattresses;

Common items we don't accept in our Large Items program

Large Items are any solid waste items that:

• Leaf and yard waste;
• Christmas trees;
• Auto parts;
• Construction/renovation materials (e.g., furnaces, bathtubs, sinks, doors, windows, fencing, flooring, lumber, shingles, sand, mud, drywall);
• Hazardous waste products (e.g., antifreeze, car batteries, propane tanks, oil based paints);
• Used oil, filters, and containers (e.g., engine oil, diesel filters, oil and antifreeze containers);
• Electronic waste (e.g., televisions, computers and equipment, laptops, printers, scanners, microwaves, cell phones); and
• Any other material we determine is too large to collect or poses a safety hazard to our staff or collectors.

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Non-collectable and special waste

"Non-collectable waste" is material we will not collect, store, handle, process, or dispose of as part of our solid waste services.

"Special waste" is material that, under specific conditions, we will collect, process, store, and or dispose of as part of our solid waste services.

NC = non-collectable
SP = special

Material	Type	Residential collection	Brady Road Resource Management Facility
Ammunition, explosives and guns	NC	No	No
Animal carcasses	SP	Only small wild animal carcasses, securely double bagged	Upon approval
Animal waste	SP	Small amounts in tightly sealed double bags	Upon approval from Supervisor of Disposal, contact 311
Asbestos	SP	No	Scheduled only
Automotive batteries	SP	No	Designated area
Auto parts	SP	No	Designated area
Auto tires	SP	No	Designated area
Biomedical waste	NC	No	No
Cell phones	NC	No	Designated area
Compressed gas cylinders / propane tanks	SP	No	Designated area
Computer equipment and electronics	NC	No	No
Contaminated soil	SP	No	Upon approval
Fluorescent lights (Compact and tubes)	NC	No	No
Hazardous waste	NC	No	No
Household construction / renovation materials	SP	No	Designated area
Household batteries	NC	No	No
Insecticides, pesticides, weed killer, etc.	NC	No	No
Kitchen grease	SP	Solid grease only	Solid grease only
Large branches and trees, logs and stumps	SP	No	Designated area
Large household appliances	SP	Yes, as part of large item collection	Designated area
Lawn mowers / snow blowers	SP	No	Designated area
Leaves, grass clippings, brush / tree trimmings and other yard waste	SP	Yes, as part of leaf & yard waste program	Designated area
Loose, fly-away items	SP	In tightly sealed bags	In tightly sealed bags
Lumber - both treated and untreated	SP	No	Designated area
Mercury switches and thermostats	NC	No	No
Motor oil, oil filters and plastic oil containers	NC	No	No
Needles and syringes	SP	Personal use items only, in puncture proof container	Personal use items only, in puncture proof container; Non-personal, by schedule only
Paint - latex	SP	No	No
Paint - oil-based paint and stains	NC	No	No
Pharmaceutical waste	NC	No	No
Railroad ties and landscape timbers	SP	No	Designated area
Rechargeable batteries	NC	No	No
Sharp objects	SP	Inside puncture-proof containers	Inside puncture-proof containers
Smoke detectors	SP	No	Scheduled only

More Information on how to dispose of these materials can be found at: Garbage that needs special handling webpage.