Service standards definitions
Residential property
A single family residential property is defined in the Solid Waste By-law as:
- a building that contains seven or fewer dwelling units, whether occupied or not; or
- one or more mobile homes or recreational vehicles in which people are residing, regardless of the number of mobile homes or recreational vehicles on the property;
but does not include a property that contains a hotel or hostel.
Vacant and demolished buildings
Vacant buildings
We will temporarily suspend recycling and garbage service for a vacant residential property you own only when you meet all of the following conditions:
- You write a request to us that your recycling and garbage service be suspended;
- You present a Vacant Residential Boarded Building Permit or Boarded Building Exemption Certificate to us; and
- You return the carts issued to your property.
Your suspension of recycling and garbage service is only for the amount of time on the permit. We will resume your recycling and garbage service unless you reapply under same conditions your suspension was initially granted.
You can send the applications
- by mail to:
Solid Waste Services
1120 Waverley St
Winnipeg, MB
R3T 0P4 - by fax to 204-774-6729
Demolished buildings
We will discontinue recycling and garbage service for a demolished building you own only when you meet all of the following conditions:
- You write a request to us that your recycling and garbage service be discontinued;
- You present a Demolition Permit to us and your building has been demolished; and
- You return the carts issued to your property.
You can send the applications
- by mail to:
Solid Waste Services
1120 Waverley St
Winnipeg, MB
R3T 0P4 - by fax to 204-774-6729
Fee schedule
Waste diversion fee
We charge a daily waste diversion fee per day per dwelling unit to all residential properties.
Upgrade fees
Garbage carts
You can upgrade your garbage collection service for an annual fee. You may select only one option:
- Option 1: switch the original 240 litre cart for a 360 litre cart
- Option 2: keep the original 240 litre cart and get a second cart, 240 litres in size
- Option 3: keep the original 240 litre cart and get a second cart, 360 litres in size
Recycling carts
You can upgrade your recycling collection service for a one-time rental fee. You may select only one option:
- Option 1: switch the original 240 litre cart for a 360 litre cart
- Option 2: keep the original 240 litre cart and get a second cart, 240 litres in size
- Option 3: keep the original 240 litre cart and get a second cart, 360 litres in size
- We will bill upgrade fees and special waste fees in their entirety to your Water and Waste Department Utility Bill. They may not be pro-rated.
- You may not refund service upgrade fees.
- We will automatically renew annual upgrade fees one year from the date the upgraded service started unless you cancel it 15 days in advance of this renewal or sooner.
Cart repair and replacement fees
The current cart replacement and cart part fees can be found here. All replacement cart and cart part fees are subject to GST.
Delivery or pickup fees
We charge a fee for each time we visit your property to:
- deliver or pickup carts
- deliver or pickup cart parts
We charge no fee if you pick up or return carts or parts.
Cart allocation
# of dwelling units | Garbage carts | Recycling carts | ||
---|---|---|---|---|
# of 240L carts | # of 360L carts | # of 240L carts | # of 360L carts | |
1 | 1 | 0 | 1 | 0 |
2 | 2 | 0 | 2 | 0 |
3 | 3 | 0 | 3 | 0 |
4 | 0 | 2 | 0 | 3 |
5 | 0 | 3 | 0 | 4 |
6 | 0 | 4 | 0 | 4 |
7 | 0 | 4 | 0 | 5 |
Garbage
Materials we accept:
Regular household "garbage," which means solid waste generated during the course of regular residential activities that are not:
- large Items (bulky waste) - waste items that do not fit wholly inside a garbage cart;
- special waste - waste that requires special handling in its collection, processing, storage or disposal; or
- non-collectible waste - waste material not eligible for collection, storage, handling, processing or disposal as part of our solid waste services.
Recyclable waste
"Recyclable waste" means solid waste eligible for recycling as part of our solid waste services;
We will accept these materials for recycling:
- plastic containers and rigid plastic packaging, including all bottles, pails, tubs, cups and jugs;
- aluminum drink cans;
- steel (tin) food cans;
- milk and juice cartons;
- juice boxes;
- newspapers and inserts, flyers and junk mail;
- magazines, phone books, household paper, shredded paper* and envelopes;
- cardboard egg cartons and paper tubes;
- flattened cardboard that fits loosely within the City-provided recycling container and is no more than 1 metre in any direction, e.g., cereal, cracker, tissue, laundry, shoe and packing boxes;
- glass jars and bottles (clear and coloured).
*Shredded paper must be placed inside a clear plastic bag. This is the only exception to our no bags policy.
Common items we don't accept in our recycling program:
Regular household "garbage," which means solid waste generated during the course of regular residential activities that are not:
- plastic bags**, plastic film and cellophane;
- household hazardous waste containers, such as antifreeze, motor oil, bleach, pesticide or herbicide. Hazardous waste products can be identified by the danger symbols (e.g., corrosive, explosive, poison and flammable);
- foam packaging, foam egg cartons or foam meat trays, even if they have a recycling triangle on them;
- aluminum foil or foil pie plates;
- foil or foam takeout food containers;
- mirrors, window glass or broken glass;
- light bulbs, drinking glasses, ceramics or cookware;
- toys;
- textiles (e.g., clothing, linens, shoes);
- small appliances (e.g., microwaves, coffee makers);
- coffee cups;
- fast food packaging.
**Clear plastic bags that contain shredded paper are acceptable.
Compostable waste
"Compostable waste" means solid waste eligible for composting as part of our solid waste services. Currently, we only collect leaf and yard waste in our residential composting programs.
Material | Residential collection | Brady Road Resource Management Facility |
---|---|---|
Grass clippings | Yes | Yes - designated area |
Leaves | Yes | Yes - designated area |
Plants | Yes | Yes - designated area |
Flowers | Yes | Yes - designated area |
Hedge clippings | Yes | Yes - designated area |
Branches less than 10 centimetres or 4 inches in diameter and less than 1 metre or 39 inches long | Yes - tied into bundles weighing no more than 22 kg (50 lbs) | Yes - designated area |
Branches more than 10 centimetres or 4 inches in diameter and or more than 1 metre or 39 inches long | No | Yes - designated area |
Logs and stumps | No | Yes - designated area |
Rocks, dirt and sod | No | Yes - designated area |
Animal waste | See non-collectable and special waste | See non-collectable and special waste |
Painted or treated wood or lumber | See non-collectable and special waste | See non-collectable and special waste |
Food waste / kitchen scraps | As part of regular household garbage | Yes, as garbage |
Flower pots | As part of regular household garbage | Yes, as garbage |
Notification timetable for extra garbage
Recycling and garbage collection day | Schedule by/cancel by |
---|---|
Monday | Previous Wednesday, 4:30pm |
Tuesday | Previous Thursday, 4:30pm |
Wednesday | Previous Friday, 4:30pm |
Thursday | Previous Monday, 4:30pm |
Friday | Previous Tuesday, 4:30pm |
Notification timetable for large items
Large item collection day | Schedule by/cancel by |
---|---|
Monday | Previous Wednesday, 4:30pm |
Tuesday | Previous Thursday, 4:30pm |
Wednesday | Previous Friday, 4:30pm |
Thursday | Previous Monday, 4:30pm |
Friday | Previous Tuesday, 4:30pm |
Large items (bulky waste)
"Large items" means solid waste which does not fit wholly inside a garbage cart and is eligible to be collected. It will be collected at times other than during the normal schedules of collection of solid waste. Large items are also known as "bulky waste".
Acceptable materials
Large Items are any solid waste items that:
- do not fit wholly inside a garbage cart (240L or 360L) that we have issued for collection;
- have a maximum size of 1.5x1.5x2.15 metres (5x5x7 feet);
- weigh less than 34 kg (75 lbs), except for large appliances
- Include, but are not limited to:
- large appliances;
- furniture;
- mattresses;
Common items we don't accept in our Large Items program
Large Items are any solid waste items that:
- Leaf and yard waste;
- Christmas trees;
- Auto parts;
- Construction/renovation materials (e.g., furnaces, bathtubs, sinks, doors, windows, fencing, flooring, lumber, shingles, sand, mud, drywall);
- Hazardous waste products (e.g., antifreeze, car batteries, propane tanks, oil based paints);
- Used oil, filters, and containers (e.g., engine oil, diesel filters, oil and antifreeze containers);
- Electronic waste (e.g., televisions, computers and equipment, laptops, printers, scanners, microwaves, cell phones); and
- Any other material we determine is too large to collect or poses a safety hazard to our staff or collectors.
Non-collectable and special waste
"Non-collectable waste" is material we will not collect, store, handle, process, or dispose of as part of our solid waste services.
"Special waste" is material that, under specific conditions, we will collect, process, store, and or dispose of as part of our solid waste services.
NC = non-collectable
SP = special
Material | Type | Residential collection | Brady Road Resource Management Facility |
---|---|---|---|
Ammunition, explosives and guns | NC | No | No |
Animal carcasses | SP | Only small wild animal carcasses, securely double bagged | Upon approval |
Animal waste | SP | Small amounts in tightly sealed double bags | Upon approval from Supervisor of Disposal, contact 311 |
Asbestos | SP | No | Scheduled only |
Automotive batteries | SP | No | Designated area |
Auto parts | SP | No | Designated area |
Auto tires | SP | No | Designated area |
Biomedical waste | NC | No | No |
Cell phones | NC | No | Designated area |
Compressed gas cylinders / propane tanks | SP | No | Designated area |
Computer equipment and electronics | NC | No | No |
Contaminated soil | SP | No | Upon approval |
Fluorescent lights (Compact and tubes) | NC | No | No |
Hazardous waste | NC | No | No |
Household construction / renovation materials | SP | No | Designated area |
Household batteries | NC | No | No |
Insecticides, pesticides, weed killer, etc. | NC | No | No |
Kitchen grease | SP | Solid grease only | Solid grease only |
Large branches and trees, logs and stumps | SP | No | Designated area |
Large household appliances | SP | Yes, as part of large item collection | Designated area |
Lawn mowers / snow blowers | SP | No | Designated area |
Leaves, grass clippings, brush / tree trimmings and other yard waste | SP | Yes, as part of leaf & yard waste program | Designated area |
Loose, fly-away items | SP | In tightly sealed bags | In tightly sealed bags |
Lumber - both treated and untreated | SP | No | Designated area |
Mercury switches and thermostats | NC | No | No |
Motor oil, oil filters and plastic oil containers | NC | No | No |
Needles and syringes | SP | Personal use items only, in puncture proof container | Personal use items only, in puncture proof container; Non-personal, by schedule only |
Paint - latex | SP | No | No |
Paint - oil-based paint and stains | NC | No | No |
Pharmaceutical waste | NC | No | No |
Railroad ties and landscape timbers | SP | No | Designated area |
Rechargeable batteries | NC | No | No |
Sharp objects | SP | Inside puncture-proof containers | Inside puncture-proof containers |
Smoke detectors | SP | No | Scheduled only |
More Information on how to dispose of these materials can be found at: Garbage that needs special handling webpage.