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Use the search box below to request service, or find information you are looking for.
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Accessible and age friendly services
The City is committed to providing accessible and age friendly services and programs for everyone, regardless of age or ability.
Address information
Use the Citizen Information Service to search for information related to your address
Advertising
Alarm permit
Algae on water
Allotment / community gardens
The City of Winnipeg operates allotment gardens at various locations throughout the City. Community gardens are run by community groups and organizations.
Animal concerns
Animals and insects - Pests
- Property owners are expected to maintain their property or residence so that insects or rodents do not become a nuisance.
- Property and Neighbourhood Standards - Animals and Insects
- Insect Control - Household pests
- Housing FAQs
Athletic fields
The City of Winnipeg has a select number of athletic fields available for casual rentals for the general public.
Bed bugs
Bid opportunities
View a listing of the City's bid opportunities with links to the associated documents or subscribe to receive bid opportunity email notifications.
Bicycle registration
The best way to protect your bike is with a good lock and to register your bicycle with the City of Winnipeg Community Services Bicycle Recovery Section.
Bike/cycling paths
Body modification establishment
Broken playground structure
Budget
Annually, the City of Winnipeg Council adopts a budget that guides capital and operating expenditures for the given year, and provides a five-year capital forecast and 2 year projection of its spending and revenues.
Building permits - Industry professionals
Building permits - Residential
Apply for some city permits such as basement development, house additions / attached garages, decks, home based business and more.
Building regulation brochures
Information on the building regulations required for legal construction in Winnipeg.
Business assessment
Search business assessments and view sample notices. Find out how to file an application for revision on your Business Annual Rental Value (ARV) Assessment.
Business licences
By-Law Screening Services
By-Law Screening Services provides inspections and regulatory work related to the enforcement of specific bylaws.
Learn more about payment methods for bylaw penalty notices and how to dispute a penalty notice.
Census information
2011 Statistics Canada Census Data based on a variety of custom geographies. Data from previous census years is also presented.
City bylaws
Find City of Winnipeg bylaws passed by Council since September 1999.
City Council agendas
City locations and hours
View a listing of City office locations and hours.
You can find all City of Winnipeg operating hours for facilities and services on holidays in one convenient location. Visit our holiday hours page.
Construction permits
- Approach construction permit
- Building permits for industry professionals
- Construction, use of street permit
- Excavation cut permit
- Crossing permit
- Use of street permit:
- Annual curb lane usage
- Construction
- Loading/unloading
- Sewer/water/sprinkler operations
- Street festival, marathon and film production
- Block party
- Conducting business on a boulevard
Crime reporting
- Report damage to property or vehicles, theft, lost property and update existing police reports for non-violent incidents with no suspects.
- * Note this link will take you to the Police Online Reporting website
Crime statistics
CrimeMaps shows crime statistics, maps and graphs, which are updated weekly.
Crossing permit
At any time an applicant requires to cross a city right-of-way a Crossing permit is required.
Dead animal on the road
Dead fish in pond
Dead tree
Debris in fountain/pond
Derelict vehicle
Discharge weapon permit
Dogs available for adoption
Many of the dogs brought to Animal Services are strays that are never claimed by their owners. Adopt a dog and help us give these dogs a second chance.
Driveway approach
Dutch elm disease
Request City inspection of elm trees that show symptoms or signs of Dutch Elm Disease. (Seasonal)
Email news
Emergency planning
EmergWeb, your one-stop shop for City information during an emergency.
Facility conditions
- Health Inspections
- Commercial Cooking Equipment Installation, Alteration and Maintenance Guidelines
- Becoming ill from food
Grease traps and preventing sewer backups
Fences: Broken, improper height
- For disputes about fence location call Mediation Services at 204-925-3410
- Residential Fences
- Property and Neighbourhood Standards - Yards
Financial assistance programs
Financial Assistance Programs for the development, repair, and improvement of residential property.
Filming in Winnipeg
While filming in Winnipeg, many activities will require a film permit. You must register your production with the Film office if you are planning on filming in a public area. This applies even if you do not require a permit.
Financial reports and documents
Financial Reports and Documents - Annual reports, fees and charges, budgets, Financial Plans, Policies and strategies and other documents
Find parking
View the locations, hours and rates for City of Winnipeg parkades and lots.
Download the PayByPhone app! Pay for your on-street parking without having to leave your vehicle or remembering to bring change. Get a text reminder when your time is almost up!
Fire pit - Open fires
Garbage/grease bin
Garbage bins in parks
Garbage bins in parks are emptied once every 2 weeks in conjunction with the mowing cycle
Garbage that needs special handling
General problems with house
- ie. floors, walls, ceiling, windows, screens, storm windows, toilet or sink
- Property and Neighbourhood Standards - Housing
Golf customer loyalty program
Earn points towards free golf with the PAR Loyalty Program.
Golf gift card
Give the gift of golf and purchase a golf gift card.
Golf tee times
Book a tee time for Crescent Drive, Kildonan or Windsor Park golf courses
Graffiti
Report graffiti on City of Winnipeg facilities (e.g., library, skate parks).
- Graffiti in progress - call 204-986-6222
- Graffiti Prevention
- Graffiti Removal Service
- Property and Neighbourhood Standards - Graffiti
Gravel back lanes
Home based business
The zoning by-law regulates home-based businesses by ensuring the character of a residential area is maintained.
Illegal dumping
Impact fee
Improper drainage of sump pump hose or downspouts
Indoor pool locations and swim schedules
Find a pool - Swimming is a fun, educational and healthy lifestyle choice. Whether you are coming to enjoy some of the fun pool toys and equipment or enrolling in one of the many programs, we have something for everyone.
Job openings
- Find job openings within the City of Winnipeg organization
Lane closures
Leisure centres
Leisure Guide program registration - leisureonline
- View Leisure Guide and Priceless Fun programs
- Register for programs using leisureonline
Library card and services
Library catalogue
Library fees
Lights and fountain not working
Litter in public areas
- Picked up once every 2 weeks - in conjunction with the mowing cycle.
Litter on boulevard
Litter on yards
Long vegetation/grass (6" +)
Lost property on a bus
Lot grading
Major Capital Projects
Manhole cover - Missing or ajar
- Call 9-1-1
Maps
View City of Winnipeg maps including Cycling, Street Construction, Crime Maps and more.
Marriage services at City Hall
Ceremonies are available in both French and English and are non-denominational in nature. Learn more about City Hall weddings, including ceremony details and booking information.
Mobile apps
Download our apps to have information on City services available on your mobile device.
Mobile food vendor
Mobile sign permit
Needles/syringes
- If you find a needle or syringe in a playground or park, contact 311
Noise permit
- Apply for a Noise Permit
Occupancy permit
On street parking
Our Winnipeg
Park benches
- Park Bench Donation Program
- Damaged Park Benches - Contact 311
Parking ban information
The Annual Snow Route Parking Ban is in effect from December 1 to March 1.
Visit knowyourzone.winnipeg.ca for information about parking bans and to sign up for winter parking ban email notifications.
Download the Know Your Zone mobile app at the Apple App Store and Google Play App Store. For more information about the app, please visit knowyourzone.winnipeg.ca/app.
Parks and amenities
Use the parks and amenities map to find parks with specific amenities, athletic fields and features.
Hours
Winnipeg parks are open for use from 7 a.m. to 10 p.m. on average. Some parks will identify the park hours on a sign leading into the park. Many of our community parks have no time limits posted.
Park washrooms - Hours of operation
Parks and open space rentals
Parking ticket
peggo transit card
Our reloadable electronic peggo card makes paying your transit fare more convenient than ever.
Log in to your peggo online account at any time and see what your remaining balance is on your peggo card, see what passes you may have pending, and set up auto reloads.
Pet license
Animal Services online pet licensing - buy your dog/cat license online
Pothole repair
Property and neighbourhood standards
Property must be maintained so as to prevent the existence of objects and conditions that pose health, safety, fire or accident hazards to people, animals or neighbouring properties. Learn more about Property and Neighbourhood Standards.
Public engagement opportunities
We want to hear from you! View all upcoming public engagement opportunities or sign up to receive the public engagement newsletter.
Recycling and garbage - Apply for reduced service
Recycling, garbage and yard waste - Charities and places of worship
Collection Services
Recycling, garbage and yard waste - Residential
- Collection calendar
- What is my collection day?
- Recycling information
- Garbage information
- Yard waste information
- Cart placement
- Don't throw garbage down the drain
- Brady Road Resource Management Facility (Brady Road Landfill)
Search for an item to find out how to recycle or dispose of it.
Residential assessment
- Find out how to pay your realty or business taxes.
- Find out how to file an application for revision on your Realty Assessment.
Residential parking
SAFE Family Program
Sewer and water - Permits and licenses
A contractor must be licensed by us to perform work on the City water system or sewer system, or to install services that connect to the City water or sewer system.
Sewer backup
Sewer drains (catch basin)
Report frozen sewer drains (catch basin) to prevent street flooding. If private property is flooded or there's a safety concern phone 311. (Seasonal)
- Sewer overflow information
- In case of a blocked Sewer Drain (catch basin), contact 311
Sidewalk, street, curb repair
Report sidewalks in need of repair. If public safety is a concern call 311.
Sign permit
Special events
Planning a special event? Use the guide to walk you through the steps to plan an outdoor event.
Sponsorship opportunities
Snow removal - On street only
- Find your street priority by using the Citizens Information Service
- Street priority explanation
Squatters
- Call Police non-emergency at 204-986-6222
Street cleaning
Street construction
Street light not working
Street/block party and special event permits
- Noise permit
- Parade permit
- Use of street permit
- Block party
- Street festival, marathon and film production
- Planning a special event? Use the guide to walk you through the steps to plan an outdoor event.
- Temporary food services events - Government of Manitoba
Street related permits
- Use of street permit:
- Annual curb lane usage
- Construction
- Loading/unloading
- Sewer/water/sprinkler operations
- Street festival, marathon and film production
- Block party
- Conducting business on a boulevard
- Crossing permit
Street sign - Install/remove
Request to install, change or remove street signage
For missing stop signs call 311
Subdivisions, rezonings, and development applications
Fees and charges for development applications, permits, and related matters, imposed under this bylaw and The Planning, Development and Building Fee By-law and The Vacant Building By-law.
Supporting Winnipeggers
The City of Winnipeg has numerous programs and services that help improve the lives of all residents, including a number of programs specifically for those living on low income. Some City programs may have eligibility requirements to qualify.
Sustainability
Swimming lesson registration
- Registration methods for swimming lessons
Swimming pool information - Residential
Tax and assessment information
My Properties allows you to view tax and assessment details about your property.
Tax Installment Payment Plan (T.I.P.P.)
Find out how to pay your realty or business taxes monthly.
Traffic light not working
Tree on boulevard
Tree overhanging
- Tree pruning service (trees on City property)
- Who prunes the trees in a park if they overhang onto my property?
- For disputes about trees call Mediation Services at 204-925-3410
- Property and Neighbourhood Standards - Yards
Truck routes
Utility bill payment
- MyUtillityBill - Manage your utility accounts online
- Paying uour utility bill
- Utility Billing Centre
Vacant and boarded up buildings
- Property and Neighbourhood Standards - Vacant Buildings Program
- Contact 311 to register a complaint
Vegetation in ponds
Vehicles for hire
The Vehicles for Hire By-law No. 129/2017 regulates the vehicle for hire industry including dispatchers of vehicles for hire; vehicles for hire; and drivers of vehicles for hire.
Vehicles for Hire are divided into taxis, consisting of standard taxis and accessible taxis; and Personal Transportation Provider (PTP) vehicles, consisting of standard PTP vehicles, accessible PTP vehicles, and limousines.
Volunteer opportunities
Walkway light not working
Water conservation
Water problems
Waterway permit
Weed control
Who is my Councillor and what ward am I in?
Use the Citizen Information Service to search for information related to your address.
Winnipeg's history
View the City of Winnipeg's historical timeline, photos and civic history.
Zoning
Zoning is involved with all development and/or building on any site within the City of Winnipeg.
Please refine your search by using short keywords and try again or use the search options.
Can't find the information you are looking for? Contact 311 for more information, or try searching winnipeg.ca.
Your personal information is being collected under the authority of s.36(1)(b) of The Freedom of Information and Protection of Privacy Act. This information will be used to complete the request that you have submitted to 311 and for 311 service quality assurance, training and monitoring purposes and will not be used or disclosed for any other purposes, except as authorized by law. If you have any questions about the collection of this information, contact the Corporate Access and Privacy Officer by mail to City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9, or by telephone at 311.
Download the Winnipeg 311 Mobile App
City news and information
Get the information you want when you need it. Follow the City of Winnipeg's social media sites for news and information.
Visit Our City, Our Stories for stories and videos about what goes into running the City.